We’ve been using the Medit i700 in our office for approximately a year now. It has been a game changer and hard to remember what it’s like without using the intra-oral scanner. The Cad-Ray support team has been remarkable as well! - 9/11/2022
David Stall
These guys are great. Always available and helpful. My scanning issues were dealt with quickly and courteously. - 10/01/2021
Jonathan Van Dyke
Cadray is excellent and their medit scanner is amazing! - 6/16/2020
Rafael Dimayuga
Have been chatting with the CADRAY group for at least a year now even though I did not buy anything from them. They are very receptive, prompt and helpful. Finally bit the bullet and received my Medit yesterday! Now my Bluecam has a new buddy!! - 7/17/2020
ycsongdds
I have had zoom training with Andy today. I can honestly say that he was the best. He was patient and very throughal. I learned a lot I would ask him again when I need support again Thanks Rodger - 3/15/2023
Otto Herod
I received my Medit scanner a couple months ago from Cad-ray, and I can't express enough how awesome it is. I have done a ton of research and used the latest IOS from one of the big guys, and due to many software issues I was able to return that mach...read moreI received my Medit scanner a couple months ago from Cad-ray, and I can't express enough how awesome it is. I have done a ton of research and used the latest IOS from one of the big guys, and due to many software issues I was able to return that machine. And thank God, because it was so over priced and came with a $300/month support fee forever! The Medit scanner is as good or better than that one when it was working properly, and for the price it's a no brainier.read less - 9/17/2020
Brent Hale
I bought a scanner from Nick Statly at Cad-ray a few months back and have nothing but good things to say about them. They were very helpful with setting up my computer that's linked to the scanner and since then have been very eager to help with ques...read moreI bought a scanner from Nick Statly at Cad-ray a few months back and have nothing but good things to say about them. They were very helpful with setting up my computer that's linked to the scanner and since then have been very eager to help with questions that I had regarding the system.read less - 12/08/2021
Rusty Fitton
Super happy with our purchase of the Medit i500 from Cad Ray. Overall its a work horse scanner that has handled anything weve thrown at it. The key to success with it is definitely taking the time to actually learn how to use it after purchase. Ca...read moreSuper happy with our purchase of the Medit i500 from Cad Ray. Overall its a work horse scanner that has handled anything weve thrown at it. The key to success with it is definitely taking the time to actually learn how to use it after purchase. Cad Ray has an immense library of straight forward education videos that are updated basically daily. I havent done the 2 day course but that is also included in the purchase. You really cant find that sort of service and education with any of the other scanners on the market. Id recommend them to anyone.read less - 6/26/2020
Norman Knowles
I have had the original iTero, a Trios 3, and a Carestream CS3600. A staff member broke the lens on the Trios and while waiting 3 weeks for an RMA to send it to Poland for six weeks to get it repaired, Carestream was sniffing around and suggested tha...read moreI have had the original iTero, a Trios 3, and a Carestream CS3600. A staff member broke the lens on the Trios and while waiting 3 weeks for an RMA to send it to Poland for six weeks to get it repaired, Carestream was sniffing around and suggested that I trade in my Trios so I did which began a 4 month nightmare with their piece of junk scanner. Absolutely awful customer service from both 3Shape and Carestream. I needed a scanner and had heard great things about it the Medit i500 at the Florida Academy of Coesmetic Dentistry so I got one. It works really well and Medit keeps adding new and useful features and their architecture is completely open. Two weeks ago, my i500 died so I contacted Cad-Ray surrport and I had a new unit in my office 24 hours later! That's absolutely unheard of in the industry!!! Both Cad-Ray and Medit have positioned themselves to be industry giant killers and they're doing it. The i500 is a phenomenal scanner at a phenomenal price point and service and guidance at Cad-Ray is just plain excellent.If you are thinking about getting a scanner, do it! Just contact Cad-Ray and go for it. You will only be happy about your purchase! Highly recommended!read less - 3/09/2021
Rodney Baier
Cad ray has been very nice to work with. Excellence service and support since I bought my Medit scanner - 6/16/2020
Mayoor Patel
Kaila is awesome with training and her customer service skills. Enjoy learning from her... Product (scanner) so far loving it. - 12/02/2021
Christopher Godla
I have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few ...read moreI have had my Medit i700 scanner for about 2 months now and have completed 67 restorative cases with it. Scans have generally been pretty quick, and the accuracy seems to be superior to the iTero I used. My first scanner ended up dying after a few weeks. Medit and cad-ray were great- they sent a new scanner within the week and haven't had any problems since. Customer service has been spot on. Overall I have been very satisfied.read less - 6/30/2021
Great service and scanner support! Company delivers well above my expectations! Love my medit scanner. - 1/29/2023
Cody Kriegel
Frank and the Cad Ray team have been nothing short of amazing. I continue to purchase digital equipment from Cad Ray because their support is unlike any in the dental industry. Frank has been instrumental in helping my team get the most out of our pr...read moreFrank and the Cad Ray team have been nothing short of amazing. I continue to purchase digital equipment from Cad Ray because their support is unlike any in the dental industry. Frank has been instrumental in helping my team get the most out of our products.read less - 1/25/2023
Barton Davis
Every time I need support for my scanner, the Cad-Ray team is there to help. I recently had a question on how to manipulate a scan and export it back to Medit Scan. Damien logged in and helped me out. Problem solved in under five minutes. Awesome ser...read moreEvery time I need support for my scanner, the Cad-Ray team is there to help. I recently had a question on how to manipulate a scan and export it back to Medit Scan. Damien logged in and helped me out. Problem solved in under five minutes. Awesome service. Thanks Cad-Ray support team!read less - 3/04/2022
dr sheth
It was very powerful and enlightening experience today to do 2 day sessions with Dr. Armen and Damien. I learned a lot, quite amazed by how much we can do with knowledge and Medit scanner. As usual great support by CAD-RAY always. I absolutely love M...read moreIt was very powerful and enlightening experience today to do 2 day sessions with Dr. Armen and Damien. I learned a lot, quite amazed by how much we can do with knowledge and Medit scanner. As usual great support by CAD-RAY always. I absolutely love Medit scanner.read less - 8/08/2021
Aaron Olson
This product is the best out there. Do the math and your ROI makes more sense than most products we purchase as dentists. Get on the digital train or you’ll be left behind. This is the best product to make the jump with. - 6/16/2020
Awesome people who care about their clients. - 7/09/2021
Steve Acker
We received our i700 scanner from CAD-Ray yesterday. It was an upgrade from our i500. The scanner is amazing and Laura was amazing in helping us get up and running in no time. Their support, professionalism, and expertise is unmatched. Thanks CAD-Ray...read moreWe received our i700 scanner from CAD-Ray yesterday. It was an upgrade from our i500. The scanner is amazing and Laura was amazing in helping us get up and running in no time. Their support, professionalism, and expertise is unmatched. Thanks CAD-Ray!- Helena from Elite Dentalread less - 12/23/2021
Brent Hale
Been using my i700 for a month now and it's been great. The tutorials that Cad-ray provides have been very helpful. This scanner with a fast computer turns out great results. - 11/01/2021
Most amazing customer service I've experienced with any dental office related company. It reminds me of the legend about the lady returning car tires to Nordstrom and getting a full refund, but with intraoral scanners. I've moved all my related purch...read moreMost amazing customer service I've experienced with any dental office related company. It reminds me of the legend about the lady returning car tires to Nordstrom and getting a full refund, but with intraoral scanners. I've moved all my related purchases (and all future equipment purchases) over to CAD-Ray. I couldn't ask for anything more.What else is there to say?read less - 6/02/2022
Island Dental Lab
Just got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work wit...read moreJust got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work with.read less - 6/23/2020
Aaron - Cooleysmiles
fantastic experience with this company for over 7 years! Top customer service and support! Its great having them as part of our team! Highly recommend! - 3/22/2022
Farshad Rouhani
I do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING
I have since s...read moreI do not know if it is okay to use the F word on this page. But I F@#KING LOVE MY MEDIT with the new filters now.
Scan the teeth with the middle filter, then go to the first 1 and get the palate in less than 1 minute. AMAZING
I have since sold my ITERO and JUST HATE my OMNICAM EVERYDAY.read less - 3/01/2020
Six Stars! On a scale of one to five, I give CAD-Ray six stars. They really are that good. If you are purchasing an intra-oral scanner, I would recommend buying the Medit I-700. It is a dream machine. But, if you want incredible service every time, y...read moreSix Stars! On a scale of one to five, I give CAD-Ray six stars. They really are that good. If you are purchasing an intra-oral scanner, I would recommend buying the Medit I-700. It is a dream machine. But, if you want incredible service every time, you should buy your scanner from Cad-Ray. They have come through with flying colors each time I have contacted them. Their sales team great and their service is amazing. They have volumes of educational videos available, as well. I have worked with Jonathan, Damien, Frank, Armen and Laura. In a time where we are seeing the opposite, CAD-Ray will totally blow you away with the entire experience. I totally appreciate them and their value.read less - 11/01/2021
Levy Do
I'm a repeat customer because Cad-Ray's customer service is fast, efficient, and no nonsense. The classes offered for training for particularly for the Medit is awesome and it comes included which is phenomenal. All the classes that I've gotten to at...read moreI'm a repeat customer because Cad-Ray's customer service is fast, efficient, and no nonsense. The classes offered for training for particularly for the Medit is awesome and it comes included which is phenomenal. All the classes that I've gotten to attend so far has been well organized and I left learning very practical things. Remote support team solves my problem right then and there. Recently I had an issue, and instead of me talking to a sales rep who doesn't know what to do, Kaila remoted in and got it fixed just like that. Thank you and great job guys!read less - 4/19/2022
Micah Bickel
Great products, training and support - 11/01/2021
Arielle Forbes
Just got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work wit...read moreJust got my Medit IOS delivered last week and the service from Jon was great! I had a ton of questions before placing the order and he happily answered. This is the type of customer support many dental suppliers are missing. Great company to work with.read less - 6/19/2020
Susan Latimer
Cad Ray has always provided me with the best customer support for my Medit scanner. Today, I worked with Destiny. She is quick to respond and identify problems and also great at explaining how to fix them! I highly recommend this company! - 5/01/2025
Johnny Vredenburg III
Before working with cad-ray, I was hesitant to dive into digital dentistry due to the complexity of it. Working with Laura at cad-ray made all of my concerns go away. She was there to help me with my Exocad software installation, even outside of norm...read moreBefore working with cad-ray, I was hesitant to dive into digital dentistry due to the complexity of it. Working with Laura at cad-ray made all of my concerns go away. She was there to help me with my Exocad software installation, even outside of normal business hours - really hard to come by! I also purchased a Medit i500 and getting that setup and working in my clinic was seamless. I could not have asked for better support while navigating digital dentistry. My next purchase will be a 3D printer, and i know exactly where i will buy it from! Highly recommend these guys.read less - 11/20/2020
Michael Conte
Needed help with scanner updates and Frank is the man! Once he was done the scanner was operating in hyper-drive!!thanks frankoffice of Glenmont Dental - 2/15/2022
Ma. Teresa Santana
Best support and customer service ever! My scanner is long past warranty and they still answer all my questions. When it's time to upgrade I'll be buying from them again. A friend bought same scanner from another vendor and got zero support. I had to...read moreBest support and customer service ever! My scanner is long past warranty and they still answer all my questions. When it's time to upgrade I'll be buying from them again. A friend bought same scanner from another vendor and got zero support. I had to help them. Told her next time buy from Cad Rayread less - 5/10/2024
Ryan Crain
I love my Medit and Cad-Ray has been so easy to work with, both from a sales and support standpoint. - 7/16/2020
I'm a dentist in NJ, and I purchased the Medit i700 from CAD-Ray. Hands down they have the best support team. Laura is awesome with helping us using the Medit and with providing any support we may need. One of my best decisions so far was working wit...read moreI'm a dentist in NJ, and I purchased the Medit i700 from CAD-Ray. Hands down they have the best support team. Laura is awesome with helping us using the Medit and with providing any support we may need. One of my best decisions so far was working with CAD-Ray.read less - 4/15/2022
Jennifer Ebner
After using the medit i500 scanner at an office as an employee, I purchased it from Cad-ray,com specifically because of their good reviews and their large, concise training library of videos. I've used CEREC as an instructor at a dental school and bo...read moreAfter using the medit i500 scanner at an office as an employee, I purchased it from Cad-ray,com specifically because of their good reviews and their large, concise training library of videos. I've used CEREC as an instructor at a dental school and bought a used Planscan, Planmill for my private office. Both were hard to learn and the fees and cost associated with training were a bitter pill to swallow after the costs to purchase. The ease of seating restoration was instant. The scanning learning curve is quick. I have easily added occlusal guard scanning, and implant scanning and will be trying a digital denture soon.
The purchase was easy, the product came quickly and the set-up videos guided me through very necessary adjustments to my Laptop I never knew I needed. Learning the new features with each FREE update is a treat. The DIY option was an extra bonus as the $2000 rebate came without having to ask for it. Cad-ray has delivered more than I expected with the purchase of the fantastic Mediti500 scanner.
I've included my cart set up. purchased from Amazon for $68. Its stable, has room for the necessities. I've taken it home and back to the office half a dozen times and it transports the scanner safely. It also keeps the cords from being run over. I haven't taken the included 2 day course but look forward too it after Social Distancing mandates are lifted.read less - 4/25/2020
Overall great company to work with. They sell wondeful products and give stellar service for a much lower price than any of the supply houses. I can't recommend them enough. - 8/19/2022
Mostafa Koperly
I love my medit scanner. I purchase many dental equipments each year and by far it’s the best thing I got for the bucks I spent ( beating my 6 digits equipments ).
We have omnicam and I hated it, multiple crushes, expensive monthly service fee, hor...read moreI love my medit scanner. I purchase many dental equipments each year and by far it’s the best thing I got for the bucks I spent ( beating my 6 digits equipments ).
We have omnicam and I hated it, multiple crushes, expensive monthly service fee, horrible support, etc. I was so frustrated and had to look for an alternative. Many mentioned itero to me and I was about to purchase it and suck another monthly fee until I came by Armen’s video about medit on one of the Facebook group in 2018. I was surprised with the image and the speed and started digging more and contacted Frank to explain the scanner more. Ended purchasing it late 2018 and I’m a happy user Since after. The support is excellent, Frank is there when you need any help plus the Facebook community is there to answer anything. Recently, I attended Armen’s course to learn how to mill from the medit and I got shocked by the AI and the options that the software has. This machine is a beast and you won’t regret it getting it from Armen and Frank. They go beyond and not like other salesman or equipments where you are left behind after they sale you and finish their training. We are in 2020 and I still get the same support as I bought it in 2018.read less - 1/09/2020
Cad-Ray is great! Great customer service and they are consistent with their followthrough . Always helpful when you need questions answered and helping to lower the learning curve with newly purchased equipment. I’m very satisfied with my medit i-...read moreCad-Ray is great! Great customer service and they are consistent with their followthrough . Always helpful when you need questions answered and helping to lower the learning curve with newly purchased equipment. I’m very satisfied with my medit i-500 intraoral scanner. Armen and Frank are solid!read less - 6/16/2020
Dong Lim
I’ve been using Medit for close to 2 years. It’s a must for any practice. No evil monthly subscription and great support from CAD ray - 6/16/2020
Bio Solution
Very great company, especially Frank. He is very helpful and has saved us a lot of money on resin for our 3D printers. We've recently bought a new scanner and Exocad software. He has been very gracious and quick to respond with the many questions I h...read moreVery great company, especially Frank. He is very helpful and has saved us a lot of money on resin for our 3D printers. We've recently bought a new scanner and Exocad software. He has been very gracious and quick to respond with the many questions I have had. Highly recommend Cad-Rayread less - 1/25/2023
H C
I got my 3Dshape scanner, great support , my training with Destany was excellent. Great team!! - 2/15/2024
Nick Boyd
Great people. Very helpful with anything you need. - 6/16/2020
Meridien Dental
Got my Medit scanner from here. Purchase went very smoothly. Best part is the on going support. Cad-ray team is great with training and ongoing help if your scanner has hiccups here and there with various updates. - 12/11/2023
Milton Ruiz
Best customer service I have ever experienced from any company I have worked with! They alway answer the phone and are ready to help with whatever question you may have. Love that I do not have to press 500 buttons to get to a live person. Bought my...read moreBest customer service I have ever experienced from any company I have worked with! They alway answer the phone and are ready to help with whatever question you may have. Love that I do not have to press 500 buttons to get to a live person. Bought my Medit from them and could not be happier with decision!read less - 12/20/2022
Dan Malloy
Extremely good customer service. From start to finish buying my Medit was flawless and they were very helpful in offering me information. When I got my scanner I had questions and my phone calls were returned immediately. They knew my name and guided...read moreExtremely good customer service. From start to finish buying my Medit was flawless and they were very helpful in offering me information. When I got my scanner I had questions and my phone calls were returned immediately. They knew my name and guided me through what I would need. Very impressed. Would recommend!read less - 2/02/2020
Shefali Pilar
Our office has been using the Medit scanner for a few months now and are loving it! CAD-Ray was super easy to work with in purchasing the scanner and providing support as needed. Their Facebook forum with the updates and video tutorials are incredibl...read moreOur office has been using the Medit scanner for a few months now and are loving it! CAD-Ray was super easy to work with in purchasing the scanner and providing support as needed. Their Facebook forum with the updates and video tutorials are incredibly helpful.read less - 6/16/2020
Obdulia Rondon
Thanks for delivering amazing courses. Always thinking beyond dentistry. Thanks for sharing all so selflessly. - 11/13/2022
Chad Gardner, DDS
Can not find a single negative thing to say about my transactions with CAD-Ray. Great people, absolutely unbelievable customer service, and the best products.They stand behind the products they sell as strongly as the manufacturers do. - 4/27/2022